Privacy Policy
Introduction
Welcome to Powerplus Electrical & Airconditioning ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy is compliant with the Privacy Act 2020.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Name
- Email address
- Phone number
- Any other information you voluntarily provide to us
Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Usage data and browsing patterns
- Device information
How We Collect Information
We collect information in the following ways:
1. Direct Collection: Information you provide when you:
- Fill out forms on our website
- Correspond with us
- Request information about our services
- Subscribe to our communications
2. Automatic Collection: We automatically collect certain information when you visit our website through cookies and similar technologies.
Use of Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Notify you about changes to our services
- Provide customer support
- Monitor the usage of our services
- Detect, prevent, and address technical issues
- Communicate with you about our services
- Improve our website and services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for analytical purposes.
Data Security
We implement appropriate data collection, storage, processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information and data stored on our website. We follow the privacy principles set out in the Privacy Act 2020.
Overseas Data Storage and Processing
If we transfer your personal information outside of New Zealand, we will ensure that the recipient is required to protect your information in accordance with New Zealand privacy laws or that you have expressly consented to the transfer.
Children's Privacy
Our services are not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Your Privacy Rights
Under the Privacy Act 2020, you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your information
- Be informed of any data breaches that may harm you
- Make a complaint to the Privacy Commissioner if you believe there has been a breach of your privacy
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer at:
- Email: [Contact Email]
- Phone: [Contact Phone]
- Address: [Company Address]
Complaints
If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:
- Website: www.privacy.org.nz
- Email: enquiries@privacy.org.nz
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of New Zealand, including the Privacy Act 2020.